Booking Terms & Conditions
All rates are in Australian Dollars and inclusive of GST (Goods and Services Tax).
A booking is only confirmed once we have established the requested tour date availability and you have supplied us with a deposit and a completed booking form. Once a booking enquiry has been submitted we will email a link to our online booking forms for completion. A 20% deposit within 7 days is required to reserve your cabin. This deposit is not refundable. On payment of deposit to ‘Sail Ningaloo Pty Ltd’, the depositor(s) acknowledge that he/she has read and understand the terms and conditions and agree to be bound by them. Reservations will not be held for longer than 7 days without the required deposit and paperwork. Full payment must be received 30 days prior to your departure.
Guests choosing the Twin Share or Triple Share accommodation options are required to reserve for 2 guests and 3 guests at time of booking. Single occupancy may incur a supplementary rate.
Child rates are available for children between 7 – 15 years old when sharing a stateroom cabin with 2 adults. Children occupying a separate cabin will incur full fees. Single occupancy may incur a supplementary rate.
Sail Ningaloo Pty Ltd cannot accept any responsibility for the actions of any carrier that might result in the purchaser failing to observe a booking condition.
Sail Ningaloo Pty Ltd is not responsible for any expenses incurred by cruise participants in preparing for this trip including airline tickets, transport and transfer arrangements, accommodation or special clothing.
Notification of cancellation must be received in writing.
In the event of a cancellation up to 30 days prior to departure date no refund is given.
Cancellations over 30 days prior to departure date will receive an 80% refund.
Where full payment has been made, and we can re sell the ticket before departure, we will refund your payment less 20%.
Where travel has been booked with a Travel Agent, we cannot guarantee refund of the travel agents deposit component.
Sail Ningaloo Pty Ltd reserves the right to cancel an itinerary before departure for any reason whatsoever which may make the trip inadvisable. In this instance guests will be given the option to transfer their tour to an alternative date otherwise all payments received will be promptly refunded in full and this refund will be the limit of Sail Ningaloo Pty Ltd’s liability.
Insurance & Liability:
Guests should note that Sailing can be a dangerous activity and while our crew will make every effort to ensure our guest safety, we cannot be accountable for actions of guests that are beyond our control. This is an adventure trip and Sail Ningaloo Pty Ltd cannot accept any responsibility or liability for illness, accident, death, delay and property damage or loss.
We strongly recommend that guests arrange adequate travel and cancellation insurance to cover valuable items, e.g. Cameras, and to protect themselves against unforseen last minute cancellations, caused by weather, flight delays or any reason out of the control of Sail Ningaloo Pty Ltd. Insurance should also cover any medical conditions that may occur during carriage, and the associated extra costs of accessing medical care in this remote environment.
Please observe our recommendation for additional Dive Evacuation Insurance if you will be participating in scuba diving activities whilst on charter with us.
It is a requirement of participation in a Sail Ningaloo Pty Ltd tour that you state any physical or mental condition that may require treatment. Please provide us with details and an emergency contact number for your medical practitioner or family member/emergency contact person. This can be done confidentially and does not have to be detailed in your booking form.
Any information provided will be treated with the utmost privacy.
If you have any special dietary requirements, you must advise us well in advance so that appropriate catering can be arranged. If you do not advise any dietary requirements, we will not accept responsibility for preparing special meals outside of the planned menu during your tour.
Guests must abide by all Australian Laws while on-board our tours and respect the needs of other guests.
Please note, that we refuse the right of boarding to any guest who arrives intoxicated by alcohol or under the influence of illegal substances. If this occurs, we will not refund any monies paid.
We prefer that shoes are not worn onboard for safety reasons – bare feet are much more ‘sure-footed’ in a small ship environment. However if you do choose to wear shoes onboard please bring white soled shoes.
Smoking is not permitted anywhere within vessel interiors. A small area is available outside where environmental care and respect is essential.
Reference made to sightings of any specific marine creatures or wildlife is not guaranteed due to the unpredictable nature of wildlife watching.